If the purchased items were not added to your in-game account, please contact us by providing the online receipt for the transaction.
The receipt is emailed to the account used to make the purchase soon after the purchase is completed.

You can also follow the links below to locate the receipt through your 'Purchase History':
See your purchase history for the App Store, iTunes Store, and more
Your Google Store charges and receipts

📌 NOTE: The receipt should include the deal name, date of purchase, and order/document number.
📌 NOTE: We do not accept bank statements, PayPal receipts, or SMS alerts on withdrawals.
📌 NOTE: We won't be able to solve your issue without the proper receipt.