🎯NOTE: We do not take the items as we cannot interfere with the game.  

Make sure to check the following cases:

1. Whether the items have been put in the inventory
2. Whether the items have been merged with another one and there is a new higher-level one in the board
3. Whether the items have been accidentally sold (while selling another item)
4. Whether the items have been used in a task/quest

If all 4 are not the case, contact Support Heroes with the following details:

1. How the item went missing & how was the missing discovered
2. Pic of the mainboard & inventory (without free space)
3. The name and level of the missing item