My purchase didn't show up in the game

If the purchased items were not added to your in-game account, please contact us by providing the online receipt for the transaction.The rec...

I bought 'Mystery Island' deal

🏝️'Mystery Island' deal opens up the new area🏝️🎯NOTE: The rewards are not given all at once but during the gameplay while completing the ...

How can I cancel a purchase and get a refund?

All purchases are processed by the store you downloaded the game from. To claim a refund, you'll need to contact the customer support servic...

Where can I find my purchase history?

To see your purchase history, please click on one of the links below and follow the instructions:Purchase history in the App StorePurchase h...

I can't make a purchase

Start with stabilizing the internet connection or try another network or Wi-Fi connection.If the issue persists, make sure to check with Goo...

Why haven't I received my purchased goods?

The purchased goods will be in the transaction procedure once payment is processed.If the goods are not appearing within the game, then plea...

Can't buy anything due to the sanctions imposed on my country ...

Google Play Market and App Store are not yet blocked in Russia. Note that the purchases go through your device's platform:Android - via Goog...