You may encounter a rollback when you try to switch with multiple devices. In case you don't completely close your app on an unused device, you may experience the rollback. We highly suggest closing the app completely on other devices when you open the app on your device. (Lowering it to the background or minimizing it would not be recommended) Additionally, make sure to press the 'Data Saving' button before switching the device in settings.
If you have experienced data rollback, please follow the instructions below:
1. Tap the ‘Chat’ button at the bottom.
2. Tap TDS_Account.
3. Enter your name.
4. Enter the mail.
5. After the notice, kindly provide us with your data rollback experience in as much detail as possible.
If you have experienced data rollback, please follow the instructions below:
1. Tap the ‘Chat’ button at the bottom.
2. Tap TDS_Account.
3. Enter your name.
4. Enter the mail.
5. After the notice, kindly provide us with your data rollback experience in as much detail as possible.