If it is hard to access or play games, please understand that it is difficult to be solved immediately because it can happen due to a variety of reasons.
First of all, if smooth gameplay is not possible, please refer to the instructions below and proceed.
■ First thing to check when game cannot be accessed
1. Delete unnecessary application and cache data
2. Check Wi-Fi and network reception
3. Reboot the mobile device
If there is still difficulty in proceeding with the relevant measures,
Please delete [Idle Berserker] installed on the device and reinstall it.
■ How to reinstall
1. Portable device configuration → Application → Select Idle Berserker
2. Cache and data deletion of Idle Berserker → Delete Idle Berserker
3. Reboot the mobile device
4. Installation of the latest version of Idle Berserker
※ Precautions1. If you are using a guest account,
please note that game data may be initialized when deleting apps and cache/data.
2. Depending on the device you are using, the cache/data deletion method may vary.
3. IOS (App Store/iPhone) proceeds with game removal without any cache/data deletion.
4. When reinstalling games, we recommend downloading them in a stable network environment.
5. Network usage may be charged depending on the Internet environment you are using during installation.
If you are not connected to the game after all the actions have been taken, please fill out the information below
and leave an inquiry through 'Support'.
■ Inquiry reception form
- Device model used:
- Device OS Version:
- Screenshot if error message appears
※ If you need to attach a file, send an inquiry and click the [+] button in the chat window
You can transfer the file you want.
First of all, if smooth gameplay is not possible, please refer to the instructions below and proceed.
■ First thing to check when game cannot be accessed
1. Delete unnecessary application and cache data
2. Check Wi-Fi and network reception
3. Reboot the mobile device
If there is still difficulty in proceeding with the relevant measures,
Please delete [Idle Berserker] installed on the device and reinstall it.
■ How to reinstall
1. Portable device configuration → Application → Select Idle Berserker
2. Cache and data deletion of Idle Berserker → Delete Idle Berserker
3. Reboot the mobile device
4. Installation of the latest version of Idle Berserker
※ Precautions1. If you are using a guest account,
please note that game data may be initialized when deleting apps and cache/data.
2. Depending on the device you are using, the cache/data deletion method may vary.
3. IOS (App Store/iPhone) proceeds with game removal without any cache/data deletion.
4. When reinstalling games, we recommend downloading them in a stable network environment.
5. Network usage may be charged depending on the Internet environment you are using during installation.
If you are not connected to the game after all the actions have been taken, please fill out the information below
and leave an inquiry through 'Support'.
■ Inquiry reception form
- Device model used:
- Device OS Version:
- Screenshot if error message appears
※ If you need to attach a file, send an inquiry and click the [+] button in the chat window
You can transfer the file you want.