If only the payment for the product purchased in the game has been made,
Please proceed with the following instructions.
1. Please completely quit the game and restart the game.
2. Idle Berserker → Go to the store and click on another product.
3. Please check your mailbox after closing the store.
4. If the unreceived product is still not received, write the following information
and leave an inquiry.
■ Unreceived Goods Payment Request Form
1. Nickname/Account UID:
2. Payment Product Name:
3. Payment product purchase date:
4. Payment Order Number (Screenshot):
※ For Play Store (Google) payments, attach a receipt with GPA
If it's a one-store payment with Apple, I'm attaching the receipt with the order details.
Please refer to here for more details on how to attach the receipt.
- Check Google Payments
- Check Apple Payments
Please proceed with the following instructions.
1. Please completely quit the game and restart the game.
2. Idle Berserker → Go to the store and click on another product.
3. Please check your mailbox after closing the store.
4. If the unreceived product is still not received, write the following information
and leave an inquiry.
■ Unreceived Goods Payment Request Form
1. Nickname/Account UID:
2. Payment Product Name:
3. Payment product purchase date:
4. Payment Order Number (Screenshot):
※ For Play Store (Google) payments, attach a receipt with GPA
If it's a one-store payment with Apple, I'm attaching the receipt with the order details.
Please refer to here for more details on how to attach the receipt.
- Check Google Payments
- Check Apple Payments