If you want to cancel the payment you received after in-game purchase,
please check the payment cancellation conditions below first.
■ Subscription withdrawal (payment cancellation) conditions
1. If 7 days have not passed since the purchase of the product
2. Items and goods purchased are not used
3. The account on which the product was purchased does not violate the operational policy
If you've met all the conditions,
Please leave an inquiry with Support based on the form below.
■ Form at the time of receipt
1. Nickname/Account UID:
2. Payment Product Name:
3. Payment product purchase date:
4. Reasons for Payment Refund:
5. Payment Order Number (Screenshot)
please check the payment cancellation conditions below first.
■ Subscription withdrawal (payment cancellation) conditions
1. If 7 days have not passed since the purchase of the product
2. Items and goods purchased are not used
3. The account on which the product was purchased does not violate the operational policy
If you've met all the conditions,
Please leave an inquiry with Support based on the form below.
■ Form at the time of receipt
1. Nickname/Account UID:
2. Payment Product Name:
3. Payment product purchase date:
4. Reasons for Payment Refund:
5. Payment Order Number (Screenshot)