The products that you can buy in the game are sold through Play Store (AOS) and App Store (IOS).
Please understand that it is difficult to offer help immediately because each payment method is different.
First of all, depending on the market you use, we will guide you on how to check.
■ How to resolve payment failures
1. Quit and restart the game in a smooth network environment
2. Problems setting up store accounts
- Play Store (AOS) Customer Center: https://support.google.com/googleplay/?hl=ko#topic=3364264
- App Store (IOS) Customer Center https://expresslane.apple.com/GetproductgroupList.action
- Carrier issues: Check payment limits and means and check with carrier Customer Center
If it still does not work,please attach a screenshot of the payment failure and leave an inquiry with Support
Please understand that it is difficult to offer help immediately because each payment method is different.
First of all, depending on the market you use, we will guide you on how to check.
■ How to resolve payment failures
1. Quit and restart the game in a smooth network environment
2. Problems setting up store accounts
- Play Store (AOS) Customer Center: https://support.google.com/googleplay/?hl=ko#topic=3364264
- App Store (IOS) Customer Center https://expresslane.apple.com/GetproductgroupList.action
- Carrier issues: Check payment limits and means and check with carrier Customer Center
If it still does not work,please attach a screenshot of the payment failure and leave an inquiry with Support